The Ingram Micro Cloud Support Team
is now available for you!

The Ingram Micro Cloud Support Team

We invest in your Support.

We're committed to delivering the best to you and your customers—from operating the world's largest cloud marketplace to providing immediate world-class assistance from our team.
And to help you achieve more with your business in less time, we’ve created Ingram Micro Cloud Modern Support, a new initiative that will provide in-house, local customer support.

You can reach us here

Contact details

  Phone: 0800-802-149

free of charge from all over Austria

  Email: imcloudservicedesk.de@cloud.im

for you inquiry in German or English

Availability

German-speaking support German-speaking support

Monday to Friday, 8:30am to 5:00pm

English-speaking support English-speaking support

at all other times

Some of the immediate benefits you can expect

 

Experience

Experience faster resolution for you and your customers' technical and non-technical issues. 

 

Improvement

Improve your ability to create a more satisfying experience for you and your customers. 

 
Resolution

Gain the speed, efficiency and know-how you need to compete in a fast-changing world. 

To the Ingram Micro Cloud Marketplace

Your points of contact

Cemile Güney
Cemile Güney

Manager Customer Service Cloud

"Positive feedback, customer care, teamwork and communication are very important to me. I hope that with these fundamental ideas our team will help to provide you with first-class and helpful support."

Ramy Mohamed
Ramy Mohamed

Customer Service Specialist

"Through previously collected customer support experience and professionalism to the ultimate goal of the customers: Their maximum satisfaction."

Lukasz Kania
Lukasz Kania

Customer Service Specialist

"Always look to the bright side of life - that's my motto! I always try to make the best of the situation and also go the extra mile to be able to give my customers the best possible support."

Tamas Pokoradi
Tamas Pokoradi

Customer Service Specialist

"Life is a challenge! But I am prepared to overcome it. I love working on challenges and obtaining good results."

Juraj Smojver
Juraj Smojver

Customer Service Specialist

"Being organized and happy to help all customers. I enjoy responding to each person individually and discovering a professional solution for them."